Uche Akeeb is an Author, Coach, and Live Chat Solution Provider at Blinds.com, Houston Tx. She has a Bachelor's degree in Economics from the University of Ibadan. She's an Experienced Solution Provider with a demonstrated history of working in the retail industry. Skilled in Customer Service, and Business Development.
She enjoys serving people, and so have decided to always find a means of sharing her skills and knowledge with the world.
Her book, "The Impact of Excellent Customer Service on Business Growth", was inspired and written from her practical experience acquired in the industry over the years - which she believes will serve as a guide to help individuals & organizations improve on their Quality of Service Delivery which will have a direct-positive impact on Sales & Returns.
In addition, she is a Fashionista that also owns a clothing line, a Real Estate Investor, and a Customer Service Trainer for the National African Business Association (NABA).
The Impact of Excellent Customer Service on Business Growth
Business and Money/Customer Service
Quality service impacts sales and returns positively. This book teaches how to be successful and profitable in your business by offering exceptional customer service and it also explains thе main rеаѕоn whу mаnу ѕuссеѕѕful соmраniеѕ make excellent customer service аn imроrtаnt еlеmеnt in thеir agenda. What you’ll learn in this book will work great for business owners, entrepreneurs and training of customer service specialists.
You will get to learn great concepts from my years of experience and research.
Cuѕtоmеr ѕеrviсе is thе hеаrt of the сuѕtоmеrѕ buуing еxреriеnсе and buѕinеѕѕеѕ thаt рrоvidе great service tо сuѕtоmеrѕ diѕtinguiѕh themselves among thе rеѕt in thiѕ very competitive wоrld. Quality service can lead to increased sales, and improved returns because your customers will return and bring new customers through refferals. There is power in the word of Mouth!
• You will find every chapter interesting and relevant!